Privacy Policy

1. Introduction

The Collective ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, AI agent services, and trading signal services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide when you:

• Create an account (name, email address, password)
• Subscribe to our services (billing information, payment details)
• Contact us (name, email, message content)
• Request AI agent services (business information, integration requirements)
• Connect third-party accounts (Discord, Telegram, Google)

2.2 Information Collected Automatically

When you access our Services, we automatically collect:

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed)
• Usage data (features used, interactions with the Services)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from third-party services you connect, such as Discord, Telegram, or payment processors, in accordance with their privacy policies.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send trading signals and notifications
• Build and deploy AI agents on your behalf
• Respond to your comments, questions, and requests
• Send promotional communications (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, hosting, and analytics.

4.2 AI Agent Integrations

When you use our AI agent services, we may share necessary information with platforms you choose to integrate (e.g., Slack, Discord, HubSpot) to enable functionality.

4.3 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

• 256-bit SSL encryption for data in transit
• Encrypted storage for sensitive data at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to:

• Provide our Services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected]

8. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze how our Services are used
• Deliver relevant content and advertisements

You can control cookies through your browser settings. Disabling cookies may affect functionality of our Services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable law.

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: